Contact Us

Contact us for a quote or for more information on the services we offer. If you are a current client please use our support system and open a ticket.

Contact

You can also find us

Terms of Service

by ordering from HostbillIntegration.Com you agree to the following terms of service

HostbillIntegration.Com - ScriptInstallation.Ca - WHMCSintegration.Ca - ForumIntegration.Com will install scripts on your server or create a theme integration for the price we have quoted. For installation we will create the proper directories with the proper permissions, upload the files, configure the scripts to work on your server, test the scripts and send you an email with the instructions how to access your script.



Installation doesn't include any customization or modifications of the script, however we will customize the script into your site layout for an additional fee. Fill out our Order/Quote form for a price.



HostbillIntegration.Com - ScriptInstallation.Ca - WHMCSintegration.Ca - ForumIntegration.Com does not currently sell scripts. If you are requesting an installation for a paid script, you must provide a .zip file with the script for us to be able to install it. We will however not be held responsible if the .zip file provided has been obtained illegally. All paid script must be sent in its original package. Do not remove or edit any file as these will void your Money-back Guarantee.



We will offer a refund only if we are not able to install the script you chose on your server, be it because of your server or because of the script. Please make sure that your server has Perl modules, PHP and MySQL (if applicable) before requesting our services though, this will make things easier for everyone. We will not install Perl/PHP/MySQL modules as these are under the domain of your ISP/host.



Additionally, we will not be held responsible if a script we install contains bugs or security holes. See the terms of use of the script for the details. We install the script 'as-is'. We cannot offer refund if you modified the source code of the script after we installed it.



Once the script/theme has been installed and is working properly on your server, you have one week to report any problem. After this time, your server information will be deleted from our server for your security and any additional changes will fall under billable time. Additionally, upgrades to a newer version of the script are not included, you'll have to pay a new installation fee for this.



Money Back/Refund



- Do not remove or edit any file as these will void your Gold Upgrades (for WHMCS/Hostbill Gold Integrations).
- We do not offer refunds on Integrations.
- We offer no refunds for any reason after 7 days of your order.
- We will offer a refund only if we are not able to install the script you chose on your server, be it because of your server or because of the script.
- Credit Deposits are non-refundable



24 Hour Policy



Our Gold Integration Service(WHMCS ONLY) have a 24 hour or free policy. This applies to the completion of the first preview of your theme and does not apply if multiple modifications are requested or if you have made multiple orders. We reserve the right to suspend our 24 hour policy during times of high demand for our services - generally this will be listed on our homepage if suspended.
- 24 hour policy is void if you do not provide all the needed information. You will be mailed or send a support ticket with a request of further info if we need it. Also the 24 hour guarantee may be void if your site is down during the integration process (as we need to get some file from your site to complete integration)
- Our 24 hour policy may be suspended due to circumstances out of our control such as but not limited to: ddos or other attacks on our servers, internet related issues, slow response time to requests from us for additional information.
NOTE: OUR HOSTBILL GOLD INTEGRATION DOES NOT HAVE A 24 HOUR GUARANTEE!



For Other Services, depending on the amount of orders and other circumstances, we may take from 24 hours to up to 1 week (7 days) to complete orders though this is rare and would only happen in exceptional circumstances. (we may offer a partial refund or account credit at our discretion) - Our 24 hour policy may be suspended due to circumstances out of our control such as but not limited to: ddos or other attacks on our servers, internet related issues, slow response time to requests from us for additional information. Also the 24 hour guarantee may be void if your site is down during the integration process (as we need to get some file from your site to complete integration)

If you modify your WHMCS Theme after integration then your Gold Upgrades are void.



Skin Branding and Portfolio



On Most packages, if you allow us to put a link back to our site at the bottom of theme integrations, we offer a discount on your order. Also, most work will be listed on our portfolio. We may also use your integration in advertising. If you wish your theme to not appear in our portfolio or advertising then an additional charge of $10 applies. Exception: Bronze Integrations generally do not appear in our portfolio. Work outsourced to us by other companies also do not appear in our portfolio.



Gold Upgrade



If you request your template and/or whmcs/hostbill upgraded when a new version of whmcs/hostbill has just been released please note that it can take up to 48 hours depending on the current workload - though we will make every attempt to have it completed same-day! For those with our Gold Integrations we do not charge extra to also upgrade the script as well as the theme! (note: if you have modified the theme files your Gold Upgrade may be void and additional charges will apply to upgrade your theme! Also, for the orderform templates we only guarantee that your updated theme file will work with the cart template used prior to upgrading. If you need any additional cart templates modified to work with your integration then additional charges may apply)

Late Fee's



Any outstanding invoices will be charged a late fee of $5.00 USD per week. If we must send you account to a collection agency then there will be an additional fee of $150.00



We reserve the right to refuse service to anyone - normally if we feel you have placed a fradulant order, are using a nulled script or are using a stolen/ripped design. If found using a stolen design we will pass on your url to the proper owner.